Shipping policy

Custom Portraits: Each unique piece takes about 1-2 weeks to complete - because perfection takes time!

Shipping: All other orders are dispatched within 2 working days (Monday to Friday), so you won’t have to wait long to enjoy your artwork.

International (outside the UK): For international orders, the prices displayed at checkout do not include import duties, taxes, or customs fees. Customers are responsible for paying any applicable import duties, VAT, customs clearance fees, and brokerage charges to the shipping carrier upon delivery. These charges are determined by your local customs authority and vary by country. I have no control over these charges and cannot predict their exact amount. Please contact your local customs office for more information.

Need it sooner? I’ll do my best to accommodate your timeline! Drop me a message at lucyeleyart@gmail.com, and let’s see what we can do.