Swift & Secure Shipping from a Trusted UK Artist

Every order from Lucy Eley Art is handled with care, from packaging to postage. Whether you’re purchasing a bespoke animal portrait, a nature-inspired print, or a handmade greeting card, I ensure your piece arrives safely, promptly, and beautifully presented.

My preferred delivery partner is Royal Mail, chosen for their reliability and gentle handling of creative parcels. Most orders are sent via Tracked 48-hour delivery and are fully insured for peace of mind. If you need your item sooner, just drop me a message - I’m always happy to help with express options.

Tracked UK Delivery with Royal Mail – Fast and Reliable

Royal Mail Tracked 48 is my standard service for framed or custom artwork, offering secure and timely delivery across the UK. You’ll receive tracking details once your order is dispatched, so you can follow its journey to your door. Every parcel is insured, and I take extra steps to ensure your artwork or gift arrives in pristine condition.

UK Delivery Costs Based on Order Value

• Orders up to £20.00 – £2.00 GBP
• £20.01 to £50.00 – £3.99 GBP
• £50.01 and above – FREE delivery

These rates reflect both the quality of service and the care taken in packaging each item. Free delivery is automatically applied to qualifying orders at checkout.

International Shipping

I’m delighted to send my artwork worldwide, and I package every international order with the same level of care as UK deliveries. Please note that international shipping prices shown at checkout do not include import duties, taxes, or customs fees.

Customers are responsible for paying any applicable:

• Import duties
• VAT
• Customs clearance fees
• Brokerage or handling charges

These fees are set by your local customs authority and vary by country. I have no control over these charges and cannot predict their exact amount. If you’re unsure, your local customs office can provide guidance.

International Delivery Costs Based on Order Value

Shipments to the EU

• Orders up to £50.00 – £10.00 GBP
• £50.01 and above – £14.00 GBP

Shipments to USA/Canada

• Orders up to £50.00 – £20.00 GBP
• £50.01 and above – £32.00 GBP

Eco-Friendly Packaging for Handmade Art and Cards

Each order is thoughtfully wrapped to protect your artwork and enhance the unboxing experience. I strive to reuse and recycle packaging materials wherever possible — because beautiful things should be kind to the planet too. From biodegradable wraps to recyclable boxes, sustainability is woven into every parcel.

Delivery Support and Personalised Service

If you have questions about delivery times, packaging, or need help with a special request, I’m just a message away. As a UK-based artist and small business owner, I take pride in offering a personal, responsive service. Your satisfaction matters, and I’m here to make sure your experience feels smooth, secure, and special from start to finish.